FAQs

SHIPPING

All UK orders are now shipped on a premium next day delivery service with our chosen courier DPD, you will receive a tracking confirmation email and be provided with a 1 hour time slot for your delivery, if you aren't going to be home you can choose a different delivery day, deliver to a different address or to a safe place of your choice. Orders received before 2pm will arrive the next working day.

 Free Next Day shipping on Orders over £300.

For EU / International shipping, costs and delivery times will vary and be autocalculated at checkout, if you have any questions regarding deliveries, please contact us via email or Instagram.

​RETURNS

RETURNS ARE ACCEPTED ON ALL BRAND NEW ITEMS WITHIN 14 DAYS FOR A REFUND OR EXCHANGE, IF YOU REQUIRE A RETURN PLEASE CONTACT US VIA EMAIL OR INSTAGRAM QUOTING YOUR ORDER NUMBER. 

​FOR PRE-OWNED ITEMS, WE ARE UNABLE TO OFFER RETURNS DUE TO THE NATURE OF THE GOODS, IF YOU HAVE ANY FURTHER QUESTIONS LET US KNOW.

​AVAILABLITY

DUE TO THE NATURE OF THE ITEMS WE SELL AVAILABLITY IS SLIM, THE PRODUCTS WE STOCK ARE RARE AND ARENT AVAILABLE IN HUGE QUANTITIES, HENCE WHY ALOT OF OUR PAIRS ARE SOLD OUT OR HAVE LIMITED SIZES AVAILABLE. 

​WE TRY OUR BEST TO SOURCE SIZES UPON REQUEST BUT IT ISN'T ALWAYS POSSIBLE, EVERYTHING WE DO HAVE IN STOCK IS ON OUR WEBSITE. 

​PLEASE AVOID SENDING US A MESSAGE ASKING FOR SIZES WITHOUT CHECKING OUR STORE FIRST. 

​SIZE GUIDE

IF YOU ARE UNSURE OF WHICH SIZE YOU REQUIRE, AIR MAX 95'S FIT TRUE TO SIZE SO WE RECCOMEND TAKING YOUR USUAL SIZE FOR NIKE TRAINERS.

PAYMENT METHODS

WE CURRENTLY ACCEPT MOST MAJOR CREDIT / DEBIT CARDS, PAYPAL AND APPLE PAY.

​CANCELLATION

IN THE UNLIKELY EVENT YOUR ORDER WAS CANCELLED, IT IS MOST LIKELY THAT THE ITEM YOU SELECTED WAS OUT OF STOCK AND WAS SHOWING INCORRECTLY ON THE ONLINE INVENTORY, IF THIS HAPPENS PLEASE CONTACT US FOR MORE INFO. ​

ORDER CONFIRMATION

WHEN PLACING A NEW ORDER, YOU WILL RECEIVE A EMAIL CONFIRMATION LISTING YOUR ORDER NUMBER, PRODUCTS ORDERED AND DELIVERY ADDRESS. 

PLEASE ENSURE ALL INFORMATION IS CORRECT AND UP TO DATE ON THE ORDER CONFIRMATION AND IF ANYTHING NEEDS UPDATING JUST GET IN TOUCH. 

TECHNICAL ISSUES

WHEN PLACING A NEW ORDER, YOU WILL RECEIVE A EMAIL CONFIRMATION LISTING YOUR ORDER NUMBER, PRODUCTS ORDERED AND DELIVERY ADDRESS.   

PLEASE ENSURE ALL INFORMATION IS CORRECT AND UP TO DATE ON THE ORDER CONFIRMATION AND IF ANYTHING NEEDS UPDATING JUST GET IN TOUCH.